Old Swan Hotel

Smoke-free property Heating Carpeted Family rooms Ironing facilities Designated smoking area Packed lunches Non-smoking rooms Wake-up service/Alarm clock Room service Elevator Fan Wake-up service Suit press

Towels Bathtub or shower Private bathroom Toilet Free toiletries Hairdryer Bathtub Shower

Wine/Champagne (Paid) Kids' meals (Paid) Special diet meals (on request) Bar Restaurant Breakfast in the room Snack bar Tea/Coffee maker

Fire extinguishers Smoke alarms Key card access CCTV outside property CCTV in common areas Security alarm 24-hour security

Outdoor furniture Garden Terrace Sun deck Picnic area BBQ facilities (Paid)

Process in place to check health of guests Hand sanitizer in guest accommodation and common areas Shared stationery (e.g. printed menus, magazines, pens, paper) removed Staff follow all safety protocols as directed by local authorities First aid kits available

Screens or physical barriers between staff and guests in appropriate areas Physical distancing rules followed Cashless payment available Contactless check-in/out

Guests have the option to cancel any cleaning services for their accommodation during their stay Guest accommodation disinfected between stays Linens, towels, and laundry washed in accordance with local authority guidelines Use of cleaning chemicals that are effective against coronavirus

All plates, cutlery, glasses, and other tableware sanitized Food can be delivered to guest accommodation Physical distancing in dining areas

Flat-screen TV TV Telephone

Baggage storage Express check-in/out 24-hour front desk

Linens Wardrobe or closet

Daily housekeeping Dry cleaning (Paid)

Fax/Photocopying (Paid) Meeting/Banquet facilities (Paid)

Electric kettle

Internet

Desk

Upper floors accessible by elevator

Parking (Paid)

Socket near the bed